Contact Us
Have a question or need help? We are here for you.
Send us a message
Other ways to reach us
Email Support
support@maplee.com
We typically respond within 24 hours.
Frequently Asked Questions
How do I track my order?
Once your order ships, you will receive an email with tracking information. You can also check your order status in your account under My Orders.
How do I return an item?
Return policies vary by vendor. Visit the vendor's profile page to see their return policy, or contact the seller directly through the messaging feature.
How do I become a vendor?
You can apply to sell on Maplee by visiting the "Sell on Maplee" page. Applications are reviewed within 2-3 business days.
Is my payment information secure?
Yes. All payments are processed through Stripe, a PCI-compliant payment processor. Maplee never stores your full card details.
How do I contact a seller?
You can use the "Contact seller" button on any vendor's profile page. You will need to be signed in to send messages.